Experience
Professional Experience
A snapshot of my hands-on experience, academic growth, and cybersecurity training — built on curiosity, precision, and reliability.
Help Desk Technician
May 2022 – May 2025
Lakeland Community College
- Provided front-line technical support for desktops, laptops, and peripherals.
- Performed OS imaging, configuration, and troubleshooting of campus systems.
- Managed ServiceNow tickets with clear documentation and follow-up.
- Supported IAM access and endpoint security following cybersecurity best practices.
Engineering Lab Technician
Apr 2022 – May 2022
Lakeland Community College
- Configured and maintained lab computers and network connections.
- Ensured all instructional systems were secure and operational for students and faculty.
- Installed software, managed updates, and resolved technical issues efficiently.
Cybersecurity Student
2022 – Present
Franklin University & Lakeland Community College
- Currently pursuing a Bachelor’s in Cybersecurity (expected May 2027).
- Earned an Associate of Applied Science in Cybersecurity (May 2025).
- Completed coursework in network defense, system hardening, and secure design.
Networking
- • LAN/Wi-Fi
- • VPN
- • Firewalls
- • Routing
Cloud & IAM
- • Azure
- • Office 365
- • Active Directory
- • RBAC
Security Tools
- • SIEM
- • Endpoint Protection
- • Malware Analysis
Systems
- • Windows
- • Linux
- • OS Imaging
- • Backup/Recovery
Automation
- • PowerShell
- • Python
- • Scripting
- • Automation Tasks
Certifications
- • CompTIA ITF+
- • Cisco CCNA (Intro & SRWE)
- • TestOut PC Pro
- • TryHackMe: Intro to Cybersecurity